Privacy Policy

1. Overview

This Privacy Policy applies to all services offered by phbet77 through the website phbet77.app and any related mobile or web applications (collectively, the "Service"). It describes how phbet77 ("we," "us," or "our") collects, processes, stores, and protects the personal information of users ("you" or "Player") who access or use the Service.

phbet77 is committed to protecting the privacy and personal data of all players in accordance with the Republic Act No. 10173, also known as the Data Privacy Act of 2012 (DPA) of the Philippines, and its Implementing Rules and Regulations. By using the phbet77 platform, you consent to the collection and use of your information as described in this Privacy Policy.

2. Information We Collect

phbet77 collects personal information that is necessary to provide you with a safe, compliant, and enjoyable gaming experience. The types of information we collect fall into the following categories:

2.1 Information You Provide Directly

• Registration data: Full name, date of birth, email address, mobile number, and residential address provided when you create a phbet77 account.
• Identity verification documents: Government-issued ID (e.g., Philippine passport, SSS ID, driver's license, PhilSys national ID), proof of address, and selfie photos submitted for KYC (Know Your Customer) verification.
• Payment information: GCash account details, PayMaya account details, bank account numbers (BDO, BPI, Metrobank, and others), and transaction records. Note that phbet77 does not store full card numbers or banking passwords.
• Communications: Messages, emails, and chat transcripts exchanged with phbet77 customer support.
• Preferences and settings: Responsible gaming limits, notification preferences, and other account settings you configure.

2.2 Information Collected Automatically

• Device and technical data: IP address, device type, operating system, browser type and version, screen resolution, and device identifiers.
• Usage data: Pages visited, games played, session duration, betting history, deposit and withdrawal activity, and clickstream data.
• Location data: General geographic location derived from your IP address. phbet77 does not collect precise GPS location data.
• Cookies and similar technologies: Session cookies, persistent cookies, and analytics identifiers. See Section 6 for full details.

2.3 Information from Third Parties

• Payment processors: Transaction status and verification results from GCash, PayMaya, and banking partners.
• Identity verification providers: Results from third-party KYC and anti-fraud screening services.
• Regulatory bodies: Information shared by PAGCOR or other regulatory authorities in connection with compliance obligations.

3. How We Use Your Information

phbet77 uses the personal information we collect for the following purposes:

• Account management: To create, maintain, and secure your phbet77 account, and to verify your identity in accordance with KYC requirements.
• Service delivery: To process deposits and withdrawals, facilitate gameplay, and provide access to all phbet77 features.
• Customer support: To respond to your inquiries, resolve disputes, and provide technical assistance.
• Legal and regulatory compliance: To comply with anti-money laundering (AML) obligations, PAGCOR licensing requirements, and other applicable laws in the Philippines.
• Fraud prevention and security: To detect, investigate, and prevent fraudulent activity, unauthorized access, and other security threats.
• Responsible gaming: To monitor gaming behavior, enforce self-imposed limits, and identify players who may need support.
• Communications: To send you transactional notifications (e.g., deposit confirmations, withdrawal updates) and, where you have opted in, promotional communications about phbet77 offers and new features.
• Platform improvement: To analyze usage patterns, conduct research, and improve the phbet77 platform, games, and user experience.
• Personalization: To tailor content, promotions, and game recommendations to your preferences and activity on phbet77.

4. Legal Basis for Processing

phbet77 processes your personal data on the following legal grounds as recognized under the Philippine Data Privacy Act of 2012:

• Contractual necessity: Processing is required to fulfill our obligations under the Terms and Conditions you agreed to when registering your phbet77 account.
• Legal obligation: Processing is necessary to comply with applicable laws, including AML regulations, PAGCOR licensing conditions, and tax reporting requirements.
• Legitimate interests: Processing is carried out for fraud prevention, platform security, and service improvement, where these interests are not overridden by your rights.
• Consent: For marketing communications and non-essential cookies, we rely on your explicit consent, which you may withdraw at any time.

5. Sharing Your Information

phbet77 does not sell, rent, or trade your personal information to third parties for their own marketing purposes. We may share your data only in the following circumstances:

5.1 Service Providers

We engage trusted third-party service providers to assist in operating the phbet77 platform. These include payment processors (GCash, PayMaya, banking partners), KYC and identity verification providers, cloud hosting and infrastructure providers, customer support platforms, and analytics services. All service providers are contractually bound to process your data only on our instructions and in accordance with applicable privacy laws.

5.2 Regulatory and Legal Authorities

phbet77 may disclose your personal information to PAGCOR, the National Privacy Commission (NPC), law enforcement agencies, or other government bodies when required by law, court order, or regulatory directive. We will notify you of such disclosures where legally permitted to do so.

5.3 Business Transfers

In the event of a merger, acquisition, or sale of all or part of phbet77's business, your personal data may be transferred to the acquiring entity. You will be notified of any such transfer and the applicable privacy terms before your data is subject to a different privacy policy.

5.4 With Your Consent

We may share your information with third parties in any other circumstances where you have given your explicit consent to such sharing.

6. Cookies & Tracking Technologies

phbet77 uses cookies and similar tracking technologies to enhance your experience on the platform, maintain session security, and gather analytics data. The types of cookies we use include:

• Essential cookies: Required for the platform to function correctly. These include session authentication cookies and security tokens. You cannot opt out of essential cookies without affecting platform functionality.
• Analytics cookies: Used to understand how players interact with phbet77, which pages are most visited, and where technical issues occur. This data is aggregated and anonymized where possible.
• Preference cookies: Store your language, display, and notification preferences so you do not need to reconfigure them on each visit.
• Marketing cookies: Used only where you have given explicit consent, to deliver relevant promotions and measure the effectiveness of our campaigns.

You can manage your cookie preferences through your browser settings. Disabling certain cookies may affect the functionality of the phbet77 platform. For more information on managing cookies, refer to your browser's help documentation.

7. Data Retention

phbet77 retains your personal data for as long as your account is active and for a period thereafter as required by law or legitimate business purposes. Specifically:

• Account data: Retained for the duration of your account and for a minimum of five (5) years after account closure, in accordance with AML and PAGCOR record-keeping requirements.
• Transaction records: Retained for a minimum of five (5) years from the date of the transaction.
• KYC documents: Retained for the duration of your account and for five (5) years after closure.
• Support communications: Retained for up to three (3) years from the date of the last interaction.
• Marketing data: Retained until you withdraw your consent or request deletion, subject to any overriding legal obligations.

When data is no longer required, phbet77 will securely delete or anonymize it in accordance with our internal data disposal procedures.

8. Data Security

phbet77 implements a range of technical and organizational security measures to protect your personal data against unauthorized access, disclosure, alteration, or destruction. These measures include:

• Transport Layer Security (TLS/SSL) encryption for all data transmitted between your device and the phbet77 platform.
• Encryption of sensitive data at rest, including payment information and identity documents.
• Role-based access controls limiting employee access to personal data on a need-to-know basis.
• Regular security audits, vulnerability assessments, and penetration testing.
• Multi-factor authentication options for player accounts.
• Continuous monitoring for suspicious activity and unauthorized access attempts.

While phbet77 takes all reasonable steps to protect your data, no system is completely immune to security risks. In the event of a data breach that is likely to result in a risk to your rights and freedoms, phbet77 will notify the National Privacy Commission and affected players in accordance with the requirements of the Data Privacy Act of 2012.

9. Your Rights Under the Data Privacy Act

As a data subject under the Philippine Data Privacy Act of 2012, you have the following rights with respect to your personal information held by phbet77:

• Right to be informed: You have the right to know what personal data phbet77 collects, how it is used, and with whom it is shared.
• Right to access: You may request a copy of the personal data phbet77 holds about you at any time.
• Right to rectification: You may request correction of any inaccurate or incomplete personal data in your phbet77 account.
• Right to erasure: You may request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to legal retention obligations.
• Right to object: You may object to the processing of your personal data for direct marketing purposes or where processing is based on legitimate interests.
• Right to data portability: You may request a copy of your personal data in a structured, commonly used, and machine-readable format.
• Right to lodge a complaint: You have the right to lodge a complaint with the National Privacy Commission (NPC) if you believe your data privacy rights have been violated.

To exercise any of these rights, please contact the phbet77 Data Protection Officer. We will respond to all verified requests within thirty (30) days. In some cases, we may need to verify your identity before processing your request.

10. Minors and Age Restrictions

The phbet77 platform is strictly intended for adults aged 21 years and older, in accordance with Philippine gambling regulations. phbet77 does not knowingly collect personal information from individuals under the age of 21. If we become aware that a minor has registered an account or provided personal data, we will immediately close the account and delete all associated data.

If you believe a minor has accessed the phbet77 platform, please contact our support team immediately so we can take appropriate action.

11. Changes to This Privacy Policy

phbet77 reserves the right to update or modify this Privacy Policy at any time to reflect changes in our practices, legal requirements, or platform features. When we make material changes, we will update the "Last Updated" date at the top of this page and, where appropriate, notify you via email or a prominent notice on the phbet77 platform.

Your continued use of the phbet77 Service after any changes to this Privacy Policy constitutes your acceptance of the revised terms. We encourage you to review this page periodically to stay informed about how we protect your data.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal data, please contact the phbet77 Data Protection Officer. Our support team is available 24 hours a day, 7 days a week.

You may reach us by email at [email protected] — please note this address is for reference only and is not a clickable link.

For concerns related to data privacy violations, you may also contact the National Privacy Commission of the Philippines through their official channels.